WatchGuard Launches MDR Service, Helps MSPs Accelerate Cybersecurity Service Delivery

WatchGuard Launches MDR Service, Helps MSPs Accelerate Cybersecurity Service Delivery


SEATTLE – Oct. 24, 2023 – WatchGuard® Technologies, a global leader in unified cybersecurity, today announced the launch of WatchGuard MDR, a new 24/7 cybersecurity service purpose-built to make MDR vastly more accessible to managed service providers (MSPs) working to address soaring customer demand for managed cybersecurity delivery. The new service is managed by an elite team of cybersecurity experts and powered by AI. It requires no investment in a traditional security operation center (SOC) infrastructure, advanced technologies, or security experts, which addresses the pressures of scarce cybersecurity professionals and funding faced by MSPs.

“WatchGuard’s new solution has effectively super charged our managed security services business by allowing us to effortlessly tap into the immense potential of MDR and offer it as a value-added service to customers,” said Raul Zayas, president of ZTek Solutions. “By removing the burden on us to create a modern SOC, WatchGuard MDR expedited our ability to give customers what they need the most: top-notch, comprehensive cybersecurity backed by industry-leading cyber experts to ensure a resilient defense against evolving cyber threats. Not only has WatchGuard put us in the fast lane in that regard, they also make it all incredibly simple to do through their Unified Security Platform architecture to help ensure we stay ahead of the curve.”  

Highly customizable and scalable, this new MDR service further strengthens WatchGuard’s Unified Security Platform architecture, providing advanced threat detection and response capabilities on top of WatchGuard EDR, EPDR, and Advanced EPDR that empower MSPs to build out robust, comprehensive security offerings for their customers. It comes with the support of WatchGuard’s automated Zero-Trust Application Service, Threat Hunting Service, advanced security analytics, threat intelligence, and a dedicated team of skilled cybersecurity analysts that monitor, detect, and respond to threats 24/7. 

“As a 100% channel-driven company, we wanted to deliver an enterprise-class MDR solution that would allow our MSP partners to expand their business without the expense of building their own SOC or adding to the challenges they already face in finding cybersecurity talent,” said Andrew Young, chief product officer at WatchGuard Technologies. “We are dedicated to supporting our MSP community, and the launch of WatchGuard MDR represents another milestone in the long-term trusted relationships we build with our partners. Not only does this service help MSPs break through existing barriers to entry for delivering managed security services – it allows them to capitalize on a growing opportunity with an innovative new solution we’ve purpose-built for them specifically.” 

Key Features and Benefits

WatchGuard MDR is the ideal choice for service providers looking to elevate the security posture of their customers, expand their portfolio, and generate recurring revenue streams with zero investment in modern security operations center (SOC), sophisticated and expensive AI-based technology, and scarce cybersecurity experts. Capabilities include:  

For more information about WatchGuard MDR, click here.

About WatchGuard Technologies, Inc.

WatchGuard® Technologies, Inc. is a global leader in unified cybersecurity. Our Unified Security Platform® is uniquely designed for managed service providers to deliver world-class security that increases their business scale and velocity while also improving operational efficiency. Trusted by more than 17,000 security resellers and service providers to protect more than 250,000 customers, the company’s award-winning products and services span network security and intelligence, advanced endpoint protection, multi-factor authentication, and secure Wi-Fi. Together, they offer five critical elements of a security platform: comprehensive security, shared knowledge, clarity & control, operational alignment, and automation. The company is headquartered in Seattle, Washington, with offices throughout North America, Europe, Asia Pacific, and Latin America. To learn more, visit

For additional information, promotions and updates, follow WatchGuard on Twitter (@WatchGuard), on Facebook, or on the LinkedIn Company page. Also, visit our InfoSec blog, Secplicity, for real-time information about the latest threats and how to cope with them at Subscribe to The 443 – Security Simplified podcast at, or wherever you find your favorite podcasts.